Accountability

Crossroads Resolution Group, LLC and its conciliators desire and agree to discuss any complaint or concern a party may have because of the services provided by CRG.

Crossroads Resolution Group, LLC and its conciliators are Certified Christian Conciliators as well as Certified RW Conciliators.  These certifications are conferred by The Institute for Christian Conciliation and Relational Wisdom 360 respectively.  Pursuant to such certifications, CRG and its conciliators have agreed to adhere to the Standards of Conduct for Christian Conciliators published by the ICC and RW360.

CRG and its conciliators have also placed themselves under the accountability of both the ICC and Relational Wisdom 360.  As part of such accountability, if a party cannot successfully resolve its concerns directly with CRG and its conciliators, the party may submit a written grievance against CRG or its conciliators directly with the ICC and/or with Relational Wisdom 360.  CRG and its conciliators have agreed to submit to the review and determinations of both organizations regarding any such grievance or complaint.

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