This process involves the conciliator working with one or more of the individuals who represent only one side of the conflict or issue.
The purpose of the coaching is to help the individual evaluate the issues and their responses to the same, along with ways and principles that can guide their responses and engagement with the others involved. The goal is to respond in a manner that glorifies God, helps them model their faith and values, and serves the other parties while they seek to reach resolution and reconciliation, without the direct involvement of the conciliator. During this process, the conciliator also provides suggestions on how to resolve a particular conflict within the church or organization. This service can be provided through on-site visits, but is usually provided through telephone or video conferencing, making this a more economical means of help at the initial stages of resolving the conflict.